1632 Ownby Lane, Richmond, Virginia 23220

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Interested in joining our team? Click below to see full details and apply online.

* For Studio Manager and Concierge Assistant roles, please click on the Concierge & Sparkle Coordinator tab.
* Production Assistant position is an immediate opening for the upcoming Alice production. Send resume to flynn@soulaerial.com.

Purpose of our Studio

SOUL endeavors to welcome everyone of all ages, so they can delight in inspiring classes and feel confidence in every aspect of their experience with us. With complete joy and warmth, we are client focused and strive to make SOUL their home away from home. With an unparalleled team of talented faculty, who lead the area with their experience and expertise in the aerial & performing arts. We offer possibility, inspiration and empowerment for every client, with every single detail from the first moment they are introduced to SOUL. Our staff & faculty are an integral part of that magic and sparkle.

Purpose of this Role

This faculty/instructor role is to support SOUL in its mission, vision and values through quality education, positive and encouraging attitude and being a team player. This role is client and education focused and one that ensures our clientele has the best possible experience, better than any other place they have been. We are looking for a superstar both as a teacher and as a performer, one who is an exceptional and committed professional who is willing to go above and beyond, not only with their responsibilities, but truly making a difference in each client and family we serve. We are looking for someone who fits our brand and model of safety, professionalism, positivity and knowledge. Our SOUL Aerial Team loves to exceed the expectations of our students, families and clients and create cherished memories for each child and parent in our studio; we call it our SOUL Sparkle.

Requirements & Responsibilities of this Role

  • A welcoming, kind, nurturing teacher with a genuine love of teaching children of all ages
  • Aerial Instructor Qualifications: Significant Aerial training 5+ years on multiple apparatuses with at least 3 years teaching experience at intermediate/advance level, both children and adults
  • Aerial & Dance Instructor Qualifications: Bachelor’s degree and/or equivalent professional performance background
  • Strong knowledge of dance kinesiology, dance and aerial terminology and form as it applies to the human body for safety and instruction.
  • An ability to build connections with students, parents and faculty members.
  • Experienced and confident leading and engaging a class of children
  • Good knowledge of early childhood development or keen to learn
  • Believes in our values and teaching philosophies and the importance of joy and positivity
  • Strong belief and values in teaching technique and quality over the latest industry tricks
  • You delight in seeing your young students flourish
  • Experienced planning for the progressive learning of each class & working closely with the Director of the studio and Lead Aerial instructor on the curriculum as well as other faculty members.
  • A desire for personal growth and learning and furthering their continued professional development
  • Long-term teaching commitment
  • Reliable, professional and accountable
  • Exemplifies the studio values, vision and mission
  • Choreograph compelling work for each class taught for recitals or shows/year
  • Attend and assist with all recitals
  • Attend all faculty & staff meetings and retreats
  • Aerialists must have a strong working knowledge of aerial rigging and safety
  • Aerial instructors must have training in classroom safety and aerial rescue

How Success is Measured and Defined:

  • Creating a classroom that is upbeat, filled with learning and progression of all students
  • Ensuring all customer experience is always stellar. Surprising clients and exceed their expectations with service and communication.
  • Excellence in all responsibilities
  • Success is:
    • A true desire to serve our clientele
    • A love of all ages
    • Impeccable manners, integrity and grace in all situations
    • A great team player
    • Amazing and savvy communication skills
    • Incredibly positive, welcoming and kind
    • Shows Initiative in all areas
    • Fabulous eye for detail and organization and passionate about the image of our studio.
    • Strong understanding of dance technique and kinesiology as applied to children and their growth and development.
    • A passion for excellence, arts and people
    • Fast on the job learner and knows when to ask for help
    • Can multi-task and work in a fast paced environment with ease

Details of this job

Start Date: Immediately

Location: 1632 Ownby Lane, RVA 23220

Rate: TBD. This is based on experience, performance and industry rate based on location.

Type of employment: Part -time

Hours: Varied based on class schedule, mostly evenings, weekends and performances.

This role is so much more than a teaching position, you will be a curator of our magic and making a difference in every child’s life every day. There is amazing growth and opportunity to grow with this company. SOUL is growing at a rapid pace and this position has the potential for growth into several areas of our studio model. Are you excited about this the potential of this position and willing to put in the work? Then start your application process by filling out this Google form and sending us your resume/CV if you haven’t already. Once received we will review it and will be contacting qualified candidates.

Purpose of our Studio

SOUL endeavors to welcome everyone of all ages, so they can delight in inspiring classes and feel confidence in every aspect of their experience with us. With complete joy and warmth, we are client focused and strive to make SOUL their home away from home. With an unparalleled team of talented faculty, who lead the area with their experience and expertise in the aerial & performing arts. We offer possibility, inspiration and empowerment for every client, with every single detail from the first moment they are introduced to SOUL. Our staff & faculty are an integral part of that magic and sparkle.

Purpose of this Role

This studio management role is to support SOUL in it’s mission, vision and values. This role is client focused, studio driven and one that ensures our clientele has the best possible experience, better than any other place they have been. We are looking for a superstar at the front desk, for an exceptional and committed professional who is willing to go above and beyond, not only with their duties, but truly making a difference in each client and family we serve, every phone inquiry or email we receive.

Responsibilities of this Role

  1. Help manage the front desk and behind the scenes operations
  2. Provide a delightful warm welcome to our studio community and those who contact us. Nurturing new contacts and clients; where every contact instills trust and confidence as a consumer.
  3. Working to retain every customer who we serve and bring in new clientele based on their first contact with us.
  4. Oversee the day to day studio needs and making sure there are no loose ends: Greeting customers, answering phones and striving to never miss a call, working with the admin team on new student inquiries, working with admin team on retention program, making sure teachers are aware of any changes and keeping them informed.
  5. Managing and understanding our Adult, Kids, Parties and Venue Rental programs, along with outside performance requests.
  6. Assisting and reporting to the owner/director for any and all happenings, follow through or needs.
  7. Learning each customer’s name quickly and always using their name when they walk in the door.
  8. Providing a daily log of all activities, conversations and the like to owner.
  9. Responsible for all the WOW & Sparkle programs at the studio. Must be creative and create fun, innovative wow factors and sparkle that our studio is known for. WOW & Sparkle include, every new student receives hand written thank you notes, small gifts, monthly contests, rewards & referrals program, birthdays, keeping our student boards up to date, event planning and coordination, working with local community businesses for cross-promotion events and incentives, managing our SOUL Gold, Platinum & Diamond programs as well as the parties.
  10. Providing a tidy, clean and attractive environment, maintaining hallways, entry and the studio by taking out the trash, checking the bathrooms, vacuuming, sweeping and keeping front glass doors clean. Also making sure each studio is ready for the instructors and they have what they need to begin class.
  11. Managing sales of costumes, tickets and merchandise for both children and adult programs.
  12. Being extremely confident in all aspects of the company and beyond knowledgeable about SOUL in order to provide excellent customer service. Must have a thorough understanding of our policies, website, all class options, what happens in each class, pricing, dress code, and registration.
  13. Be our party liaison for all party planning and venue rentals. Must be able to sell a party and book it. Parties require follow through and must have complete knowledge of how parties work here at the studio.
  14. Process payments, manage transfers, cancellations and additions through our scheduling and payment system, Wellness Living.
  15. Assist with all shows and events at the studio, including set up, management of volunteers, providing a welcoming environment for all who attend events and shows.
  16. Work directly with admin team on database management of retention programs, advertising and marketing materials and calendar management.
  17. Create and maintain a deskbook and systems manual for all procedures included with job, company and onboarding of clientele.
  18. Participate in all team trainings, outings, retreats and events.
  19. Develop new and creative WOW & Sparkle for the studio in conjunction with owner and admin team. Responsible for implementing and maintaining these programs with data to show results.

How Success is Measured and Defined:

  • Assisting Director by achieving punctual results and innovation across all areas of responsibility above.
  • Ensuring all customer experience is always stellar. Surprising clients and exceed their expectations with service and communication.
  • Providing excellent support for owner & faculty, where things are seamless and all behind the scenes responsibilities are taken care of.
  • Keeping all databases updated and programs updated.
  • Success is:
    • A true desire to serve our clientele
    • A love of all ages
    • Impeccable manners, integrity and grace in all situations
    • A great team player
    • Amazing and savvy communication skills
    • Incredibly positive, welcoming and kind
    • Shows Initiative in all areas
    • Good tech skills
    • Fabulous eye for detail and organization and passionate about the image of our studio.
    • A passion for excellence, arts and people
    • Fast on the job learner and knows when to ask for help
    • Can multi-task and work in a fast paced environment with ease
  • Details of this job

    Start Date: Immediately

    Location: 1632 Ownby Lane, RVA 23220

    Rate: TBD. This is based on experience and performance.

    Type of employment: Part -time, with potential for full time

    Hours: Varied, mostly evenings, Fridays & Saturdays and possible Sundays

    This role is so much more than a front desk job, you will be the curator of our magic. There is amazing growth and opportunity to grow with this company. SOUL is growing at a rapid pace and this position has the potential for growth into a future full time studio manager role and more. Are you excited about this the potential of this position and willing to put in the work? Then start your application process by filling out this Google form and sending us your resume. Once received we will review it and will be contacting only those who show us their sparkle.

     

    Soul Aerial is a proud Gold Member of the American Youth Circus Organization.

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